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IT Support Fundamentals: A Complete Guide to Technical Support and TroubleshootingPopular
IT SupportFoundation
IT Support Fundamentals: A Complete Guide to Technical Support and Troubleshooting

Build the mindset, workflow, and hands-on troubleshooting confidence needed for entry-level technical support roles. This course covers tickets, customer communication, endpoint basics, networking checks, documentation, and practical escalation habits.

6h 30m4.9 rating187 learners
£149.00Certification course4 learning modulesCertificate included
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