Practical IT training for learners and support teamsTroubleshooting, certification, and team enablement
For Organisations

Training oversight for support teams, service desks, and internal IT operations.

Pacademy helps organisations assign learning, monitor completion, and keep learner records tidy in one place. It is built for managers who need clarity, consistency, and a cleaner view of technical capability across their teams.

Allocate learning across teamsTrack certificates and assessment outcomesBuild better support readiness over time

Courses available

1+

Use a practical course library to support onboarding, upskilling, and role-based development.

Training areas

1+

Cover multiple support topics with learning grouped by role and technical focus.

Policy links

14

Keep learner, assessment, and platform policies close to the training journey.

Delivery model

Remote-first

Pacademy works well for distributed teams, in-house academies, and remote-first support operations.

Organisation Pricing

Clear tiers with learner caps, reporting depth, and rollout flexibility

Choose the level that fits your team now, then expand as your learner count, reporting needs, and training mix grow.

Starter

Up to 10 active learners

£49/month

A simple starting point for small support teams building structured technical training habits.

  • Foundational support training
  • Learner dashboard
  • Manager dashboard
  • Training matrix
  • Certificates
  • Expiry reminders

Growth

Up to 25 active learners

Best Seller

£99/month

Adds broader reporting and learning structure for growing support operations and internal teams.

  • Everything in Starter
  • Expanded course library
  • Organisation reporting
  • Progress dashboard
  • Bulk enrolment
  • Learning pathways

Professional

Up to 50 active learners

£179/month

Designed for larger teams that need broader course coverage and branded delivery.

  • Everything in Growth
  • Role-based technical tracks
  • Troubleshooting pathways
  • Team management
  • Manager reports
  • Custom branding
  • API (future)
  • Priority support

Business

Up to 100 active learners

£299/month

Built for multi-team operations that need wider oversight and export-ready reporting.

  • Everything in Professional
  • Multiple locations
  • Multiple managers
  • Advanced analytics
  • Organisation-wide compliance reporting
  • Training exports

Enterprise

Unlimited learners

Custom quotation

Custom rollout support for enterprise groups with complex delivery and reporting needs.

  • Unlimited learners
  • Custom commercial terms
  • Scoped onboarding support
  • Enterprise rollout planning

Enterprise rollouts are scoped separately with custom quotation, onboarding planning, and wider delivery support.

Workspace Benefits

A clearer way to manage technical learning across your organisation

The Pacademy organisation experience is designed to make assignment, oversight, and evidence handling feel joined up from the start.

Manager-ready dashboards

Track enrolments, completion, and learner activity from one workspace without chasing updates across different systems.

Assign training with structure

Group related learning into clear bundles for onboarding, upskilling, and recurring technical support development.

Certificate visibility

Keep issued certificates, learner progress, and assessment outcomes organised so managers can review records faster.

Operational readiness

Use practical IT training designed to improve troubleshooting confidence, communication quality, and support consistency.

How It Works

From setup to evidence, the flow stays straightforward

Each step is built to reduce admin friction while keeping the learning experience clear for staff and managers alike.

1

Create your organisation space

Register your organisation account and set up a clear base for managers, learners, and team training visibility.

2

Assign the right learning

Choose the relevant courses or bundles for support teams, onboarding cohorts, and internal skill-building priorities.

3

Review progress with confidence

Monitor completions, identify gaps, and keep certificates and assessment evidence ready for internal review.

Built for Teams

Use Pacademy alongside your broader internal enablement and support operations

Pacademy delivers practical online IT training for aspiring support analysts, upskilling teams, and organisations that want clearer technical capability across their workforce. That means your training platform can sit alongside onboarding, internal standards, and capability-building efforts when your support teams need something more consistent than ad hoc documentation or one-off workshops.